Last month, Dr. Riad Bacho, our Head of Pediatric Department, attended the Congress of the Mediterranean Societies of Pediatric Dentistry in Istanbul, Turkey. Keynote speakers, including Professor Alastair J. Sloan and Professor Monty Duggal, lectured extensively on dental pulp stem cells, dental tissue repair, tooth defects and all restorative options.
Our Head of Orthodontic department, Dr. Hani Hasbini, attended the "Journées de l'Orthodontie", prepared by the French Federation of Orthodontists in Paris. During this conference, heads of orthodontic societies gather to discuss vital topics and answer widely asked public questions.
During 3, 4 and 5 November, our Head of Orthodontic Department, Dr. Hani Hasbini, attended the 6th WSLO Congress on Lingual Braces in Korea.
The congress reflected the growing interest in lingual orthodontics among the leading orthodontists in the world. In addition to the conventional fixed appliances, recent advances, including CAD/CAM systems for the fabrication of appliances, various self-ligating lingual brackets and combined use of skeletal anchorage devices, were discussed.
On the 31st of October and the 1st of November, our orthodontic team attended the annual meeting of the Lebanese Orthodontic Society in order to stay updated with the latest news and techniques of braces that we could serve you with.
Lumident is proud to announce that it is now ISO 9001 certified. ISO 9001 is the most widely used and internationally recognized framework for Quality Management. This certificate demonstrates that Lumident has policies, processes and procedures in place to better meet quality and customer requirements.
In order to gain this certification, Lumident underwent an extensive process of review and improvement to establish its procedures, documents, quality manual, quality policy, etc... This process included setting measurable objectives and incorporating corrective and preventive actions and means of monitoring customer satisfaction. All staff was trained on any new or updated procedures, and an extensive audit was carried out to enable our certification.
Compliance with ISO 9001 recognizes that Lumident practices and procedures are standardized in a way that allows for the provision of consistent high-quality patient care. It also reinforces our continual improvement process through feedback from our daily operations. With this certification, our patients can be confident that we at Lumident are dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – patient satisfaction.